Connect - FAQ

By now you’ve probably heard others in our school community talking about the online environment called Connect..

Connect is a secure online environment developed by the Department of Education for staff, students and parents in public schools.  It gives our teachers a tool to deliver content to the students via an online classroom.  This means your children are able to share with you what they are learning about, submit assignments and discuss issues together online anywhere, anytime.  For you, Connect provides easy access to information relevant to your child’s classes.

Connect is accessible via an app or website browser www.connect.det.wa.edu.au

Schools can use Connect to keep you updated with important information.  Things like up-coming events,excursions, classroom activities, photos and stories can be sent to you via email or, if you prefer, via a push notification on your phone. 

Download Connect Now from the Apple App Store or Google Play.

–        Will you notify me when there’s a message or notice in Connect?

Yes. Currently when a teacher of your child/ren publishes a Notice an email is automatically sent to you letting you know a notice has been created. The message is included in the email, however if you wish to access the images or files that are attached or add a comment (if the teacher has encouraged you to respond), you will be required to log onto Connect.  Alternatively you may download Connect Now (free) from Google Play or Apple App Store and receive any notices as notifications on your phone.

–        What if I don’t really use email?

Connect Now, a mobile app, enables all Connect parents to use their single sign on account details and stream all of the Notices and discussions in any of their child/ren’s classes to their personal mobile device.  The app is free and can be downloaded from the Google Play Store or the Apple App Store.

–        Can I reply to messages?

The teacher will sometimes invite you to respond to messages.  When this happens a Comment button will be visible under the Connect Notice.  You can respond either by logging in to Connect or through the Connect Now app.

–        Who else sees the class notices?

Only students and parents attached to a teacher’s class are able to access and read class notices.

–        What if I forget my login details?

You are able to set verification questions to reset your own password or if you prefer contact the school if you forget your login details.This is only accessible via the website browser and not via the app.

–        Can I access copies of my child's reports?

Yes, these are accessible on the website only. Attendance data is also available on the website.

–        Where can I get more information?

Please contact our front office if you have any questions.